This page explains confirmed payment features for Byryde drivers. Read it together with the Driver Terms of Use at https://www.byryde.com/cms/view/10 and your applicable driver payment agreement.
Driver earnings and applicable commission are governed by the compensation information disclosed to drivers through the Driver application or applicable written agreements. Commission rates are not published on this public page. Rider charges may differ from driver earnings because of applicable fees and adjustments.
Automatic payouts are made weekly. Drivers can request cash-out at any time through the available cash-out feature. Cash-out is available at no cost to the driver. Requesting a cash-out does not guarantee immediate receipt in a bank account; payment-processing and banking times may apply.
Byryde uses Stripe for payment processing. Keep your payment and banking information accurate and current. For questions about payout timing or payment status, contact support@byryde.com.
Drivers receive 100% of tips designated for them. Byryde does not deduct commission from those tips.
Riders pay a $3 airport fee for airport pickups and drop-offs. The fee is collected for remittance to the airport; it is not driver earnings or Byryde commission. Drivers must not independently impose unauthorized airport charges on riders.
Payment adjustments are governed by the Driver Terms of Use and applicable law. Drivers may dispute an adjustment by contacting support@byryde.com and identifying the trip, payment date, and adjustment in question.
Drivers complete background screening before placement on the approved-driver waitlist. Drivers who pass screening may remain on the waitlist or choose an optional $65 payment for priority placement. This priority-placement fee is nonrefundable, subject to rights that cannot be waived under applicable law. Payment does not bypass screening or other eligibility requirements. Driver intake is managed to balance ride demand and driver availability.
Riders may cancel without a cancellation fee within 2 minutes and 30 seconds after requesting the ride. A rider cancellation after that window incurs a $5 cancellation fee. The cancellation window begins when the rider submits the ride request, not when the driver accepts it.
The rider has 2 minutes and 30 seconds to meet the driver after the driver arrives at the pickup location. If the rider does not arrive within that period and the ride is canceled as a no-show, a $5 no-show fee applies.
Of each $5 cancellation or no-show fee, $3 is retained by Byryde and $2 is paid to the driver. For questions or disputes about a cancellation or no-show charge, contact support@byryde.com.
