ByRyde drivers operating at Boise Airport must comply with all Airport rules, traffic regulations, ByRyde requirements, and the designated pickup, drop-off, and staging procedures.
Drivers must use only airport-approved areas for ByRyde operations.
Make sure:
The Airport Operating Agreement requires drivers to maintain automobile insurance and be able to provide evidence of required documentation when requested by an authorized Airport representative or law-enforcement officer.
Drivers waiting for an airport trip must use the designated ByRyde / TNC Waiting (Staging) Area.
You may not park or wait at the passenger pickup or drop-off curb while waiting for a ride request.
Remain in the approved staging area until you receive an eligible airport pickup request.
The operating agreement specifically directs drivers who are waiting for passengers to use the approved staging area rather than loiter at the curbside pickup or drop-off areas.
The designated Waiting / Staging Area is shown on the airport map near the W. Apollo St / W. Lockheed Ln area.
When staging:
After receiving a valid ByRyde airport pickup request:
Do not travel to the terminal pickup curb simply to wait for requests.
Follow Airport signs and all traffic-control instructions.
Location: Upper Level Roadway Curb – East End
Do not pick up passengers from another terminal curb, roadway, parking area, or unauthorized location.
Use the ByRyde app to confirm you have the correct rider before beginning the trip.
The curb is for active loading. Once your rider and luggage are inside the vehicle, leave the pickup area promptly.
The Airport agreement requires drivers to limit curbside time to the time reasonably necessary for passenger loading or unloading.
For a ByRyde trip ending at Boise Airport:
Active unloading only. No waiting or staging at the drop-off curb.
While operating at Boise Airport, ByRyde drivers must not:
The agreement includes these and other prohibited driver activities while on Airport property.
All ByRyde airport rides must be arranged through the ByRyde platform.
Drivers may not approach passengers inside or outside the terminal asking if they need a ride, distribute unauthorized promotional material, or arrange transportation outside the ByRyde app.
Drivers must follow directions from:
Airport rules and traffic restrictions take priority while operating on Airport property.
Drivers are responsible for maintaining the documents required to legally operate their vehicle.
This may include:
The operating agreement specifically requires drivers to maintain automobile liability insurance and provide proof when properly requested.
The ByRyde Driver app may use airport geo-fencing to identify when a driver enters, exits, stages at, picks up from, or drops off at Boise Airport.
The Airport agreement requires ByRyde to maintain an Airport geo-fence, and the associated Data Interface Agreement requires transmission of specified trip-event information to the Airport's designated system.
The technical interface identifies event types including:
ENTRY – DROP-OFF – PICK-UP – EXIT
and includes fields related to the trip, vehicle/license plate, timestamp, ride status, longitude, and latitude.
Drivers should therefore keep the ByRyde Driver app operating normally while conducting an airport trip.
Do not remain parked at the pickup curb for an extended period.
If the rider cannot be located or is not ready:
Do not:
Continue safely through the Airport roadway system and return to the designated pickup location.
Drivers must operate carefully and comply with:
Never stop where doing so would create a safety hazard.
Before entering a ByRyde vehicle, riders should confirm:
Driver + Vehicle + License Plate
against the information displayed in the ByRyde app.
Never enter a vehicle claiming to be your ByRyde ride if the information does not match your app.
Ride Share Pick Up Area
Upper Level Roadway Curb
East End
Ride Share Drop Off
Upper Curb
Active Unloading Only
Waiting / Staging Area
Use the designated Airport staging location shown in the ByRyde Driver app and Airport map.
The designated-area and staging locations correspond to Exhibit A and Exhibit B of ByRyde's Boise Airport Operating Agreement.
If you have a problem with an airport pickup or drop-off, use Help / Support in the ByRyde app.
For emergencies, call 911.
Drivers should never argue with Airport personnel regarding a pickup location or traffic instruction. Follow the instruction first and contact ByRyde Support afterward if assistance is needed.
WAIT in the designated staging area.
PICK UP only at the designated Ride Share Pick Up Area.
DROP OFF only at the designated Upper Curb area.
DO NOT solicit riders.
DO NOT wait at the terminal curb.
KEEP your ByRyde Driver app active during airport operations.
FOLLOW all Airport signs and instructions.
These requirements are based on ByRyde's Boise Airport Operating Agreement and associated Airport data-interface requirements.
