Register As A Driver Contact Us

Terms & Conditions

A. DRIVER AGREEMENT (INDEPENDENT CONTRACTOR AGREEMENT)

This Driver Agreement ("Agreement”) is entered into between ByRyde ("Company”) and the

independent contractor driver ("Driver”).

1. Independent Contractor Status

Driver acknowledges and agrees that they are an independent contractor and not an employee of

ByRyde. Driver is fully responsible for determining work hours, selecting which rides to accept,

maintaining their vehicle, and managing their own taxes, insurance, fuel, and expenses.

2. Driver Responsibilities

Driver agrees to:

  • Maintain a valid driver’s license.
  • Maintain required auto insurance at all times.
  • Maintain a clean, safe, and operable vehicle.
  • Operate the vehicle in compliance with all applicable laws.
  • Treat riders respectfully and professionally.
  • Avoid harassment, discrimination, or unsafe conduct.

3. Earnings

ByRyde:

  • Collects rider payments.
  • Retains a platform fee.
  • Pays Driver the remaining portion.
  • The driver is solely responsible for tax reporting.

4. Safety Requirements

Driver shall:

  • Use the ByRyde App while on duty.
  • Not operate the vehicle under the influence.
  • Comply with traffic laws and safe-driving practices.
  • Report unsafe rider behavior.

5. Background Checks

ByRyde may conduct identity, motor vehicle, or criminal history checks.

6. Termination

Either party may terminate this Agreement at any time. ByRyde reserves the right to deactivate Driver

accounts for violations.

7. Liability

The driver assumes all liability for accidents, damages, injuries, and violations.

B. RIDER AGREEMENT

By using the Platform, you ("Rider”) agree to the following terms:

1. Nature of the Platform

ByRyde is a technology service connecting riders with independent drivers. ByRyde does not provide transportation services.

2. Payment Authorization

Rider authorizes ByRyde to automatically charge fares, tolls, fees, and cancellation charges.
3. Rider Conduct
Rider agrees to:
  • Behave respectfully toward drivers.
  • Avoid damaging vehicles.
  • Follow local laws and safety guidelines.
4. Ride Safety
Rider understands all transportation carries inherent risks. ByRyde provides GPS tracking for safety but cannot guarantee outcomes.

5. Account Compliance

ByRyde may suspend Riders for harassment, fraud, safety violations, or policy breaches.

C. LIABILITY WAIVER

By using ByRyde, you release the Company from liability to the fullest extent permitted by law.
You acknowledge that:
  • Drivers are independent contractors.
  • ByRyde is not responsible for driver behavior.
  • ByRyde is not liable for injuries, loss, damages, or incidents occurring during rides.
D. SAFETY POLICY
ByRyde maintains a high standard of safety. Key components include:
1.Driver Verification
  • Insurance validation
  • Driver license verification
  • Identity checks
2. Trip Tracking
All rides are GPS-tracked for accountability.
 
3. Rider Safety Tools
In-app messaging, anonymized contact, and trip details are provided.

4. Zero-Tolerance Rules

No harassment, violence, threats, or intoxicated driving.
 
5. Incident Reporting
Reports may be submitted via app or email.
 
E. COOKIE POLICY
ByRyde uses cookies for:
  • Analytics
  • Site performance
  • User preferences
Users may disable cookies via browser settings.
 
F. REFUND POLIC
Refunds are granted for:
  • Duplicate charges
  • Technical failures
  • Verified major ride issues
  • Cancellation fees are non-refundable except in cases of system error.
 
G. INSURANCE DISCLOSURE
ByRyde does not provide primary auto insurance.
Drivers must maintain legally required insurance.
ByRyde is not responsible for:
  • Vehicle condition
  • Driver insurance lapses
  • Damages or injuries during rides

K. INTELLECTUAL PROPERTY NOTICE
All trademarks, logos, app designs, names, and content belong to ByRyde Corporation.
Users may not copy, modify, distribute, or reverse-engineer ByRyde materials.

L. COMMUNITY GUIDELINES
Users agree to:
  • Treat others with respect.
  • Follow laws and safety rules.
  • Avoid abuse, threats, or discriminatory conduct.
  • Drivers must keep vehicles clean and safe.
  • Riders must avoid property damage and follow safety instructions.
M.  SMS Content Policy:
				
By creating a ByRyde rider or driver account, entering your phone number, or using ByRyde services, you agree to receive transactional SMS text messages from ByRyde.

				
ByRyde may send SMS messages for:

				
Account verification codes

						Ride request updates

						Driver pickup notifications

						Driver arrival notifications

						Trip status updates

						

						ByRyde SMS messages are service-related and are used to help riders and drivers use the ByRyde app safely and properly.
For help, you can contact us at:

				
				
Email: support@byryde.com

						Website: https://www.byryde.com

				
By providing your phone number, you confirm that you agree to receive SMS messages from ByRyde.