Effective Date: October 10, 2026
Last Updated: October 2026
Company: ByRyde Corporation
Website: https://www.byryde.com
Email: support@byryde.com
This Driver Agreement ("Agreement”) is entered into between ByRyde ("Company”) and the independent contractor driver ("Driver”).
Driver acknowledges and agrees that they are an independent contractor and not an employee of ByRyde. Driver is fully responsible for determining work hours, selecting which rides to accept, maintaining their vehicle, and managing their own taxes, insurance, fuel, and expenses.
Driver agrees to:
ByRyde:
Driver shall:
ByRyde may conduct identity, motor vehicle, or criminal-history checks.
Either party may terminate this Agreement at any time. ByRyde reserves the right to deactivate Driver accounts for violations.
Driver assumes all liability for accidents, damages, injuries, and violations.
By using the Platform, you ("Rider”) agree to the following terms:
ByRyde is a technology service connecting riders with independent drivers. ByRyde does not provide transportation services.
Rider authorizes ByRyde to automatically charge fares, tolls, fees, and cancellation charges.
Rider agrees to:
Rider understands that all transportation carries inherent risks. ByRyde provides GPS tracking for safety but cannot guarantee outcomes.
ByRyde may suspend Riders for harassment, fraud, safety violations, or policy breaches.
By using ByRyde, you release the Company from liability to the fullest extent permitted by law.
You acknowledge that:
ByRyde maintains a high standard of safety. Key components include:
All rides are GPS-tracked for accountability.
In-app messaging, anonymized contact, and trip details are provided.
No harassment, violence, threats, or intoxicated driving are permitted.
Reports may be submitted through the ByRyde app or by email.
ByRyde uses cookies for:
Users may disable cookies through their browser settings.
Refunds may be granted for:
Cancellation fees are non-refundable except in cases of system error.
No Primary Insurance Provided by ByRyde. ByRyde does not provide primary automobile insurance for Drivers. Each Driver must obtain and continuously maintain, at the Driver’s own expense, automobile insurance that complies with all applicable laws and expressly covers transportation-network or rideshare activities.
At a minimum, Drivers must maintain the following coverage:
Drivers must provide proof of the required insurance upon request and immediately notify ByRyde of any cancellation, expiration, lapse, restriction, or material change in coverage. A Driver must not log in to the ByRyde platform or provide rides without the required insurance.
To the fullest extent permitted by law, ByRyde is not responsible for:
ByRyde is not an insurance company, insurance agent, or guarantor of coverage. Nothing in this section limits any responsibility or legal right that cannot lawfully be waived.
All trademarks, logos, app designs, names, and content belong to ByRyde Corporation.
Users may not copy, modify, distribute, or reverse-engineer ByRyde materials.
Users agree to:
By creating a ByRyde rider or driver account, entering your phone number, or using ByRyde services, you agree to receive transactional SMS text messages from ByRyde.
ByRyde may send SMS messages for:
ByRyde SMS messages are service-related and are used to help riders and drivers use the ByRyde app safely and properly.
For assistance, contact us:
By providing your phone number, you confirm that you agree to receive SMS messages from ByRyde.
Your phone number and SMS-consent data will not be sold or shared with third parties for marketing purposes.
To the fullest extent permitted by applicable law, each Driver and Rider ("User”) agrees to hold harmless ByRyde Corporation ("ByRyde” or "Company”), including its officers, directors, employees, representatives, agents, successors, and assigns, from and against claims, demands, liabilities, damages, losses, costs, and expenses arising out of or relating to:
Drivers further agree to hold ByRyde harmless from claims arising out of the Driver’s operation, maintenance, or use of a motor vehicle, including traffic violations, vehicle damage, and failure to maintain required insurance, to the extent the claims are attributable to the Driver’s conduct.
Riders further agree to hold ByRyde harmless from claims arising out of property damage, injuries, or losses caused by the Rider or the Rider’s guests.
This Hold Harmless Agreement shall apply only to the fullest extent permitted by applicable law and shall not release ByRyde from liability that cannot lawfully be waived, excluded, or transferred.
Each Driver and Rider ("Indemnifying Party”) agrees, to the fullest extent permitted by applicable law, to defend, indemnify, and hold harmless ByRyde Corporation, its officers, directors, employees, agents, representatives, successors, and assigns (collectively, the "Indemnified Parties”) from and against third-party claims, actions, proceedings, damages, liabilities, judgments, settlements, losses, costs, and reasonable attorney fees arising out of or relating to:
Drivers specifically agree to indemnify the Indemnified Parties against third-party claims arising from:
Riders specifically agree to indemnify the Indemnified Parties against third-party claims arising from:
Indemnification shall not apply to the extent a claim arises from ByRyde’s own negligence, gross negligence, intentional misconduct, statutory violations, or other liability that cannot lawfully be transferred.
The Indemnified Parties shall provide reasonably prompt notice of a claim for which indemnification is requested.
The Indemnifying Party may participate in the defense through qualified legal counsel, subject to reasonable conflict-of-interest protections.
No settlement imposing liability or obligations on an Indemnified Party may be entered into without that party’s prior written consent.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
To the fullest extent permitted by applicable law, ByRyde Corporation and each Driver or Rider agree that disputes subject to the arbitration agreement in Section Q shall be resolved solely on an individual basis.
BY ACCEPTING THIS AGREEMENT, YOU AND BYRYDE AGREE THAT NEITHER PARTY MAY BRING OR PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE PROCEEDING AGAINST THE OTHER WITH RESPECT TO DISPUTES SUBJECT TO ARBITRATION, EXCEPT WHERE SUCH A WAIVER IS PROHIBITED BY APPLICABLE LAW.
Each party agrees that:
Nothing in this section prevents a User from filing a complaint with a governmental or regulatory agency or exercising statutory rights that cannot lawfully be waived.
If any portion of this Class Action Waiver is determined to be unenforceable, its enforceability and effect shall be determined under applicable law.
In the event of a dispute, claim, or controversy arising out of or relating to this Agreement, the ByRyde platform, or services facilitated through ByRyde, the parties agree to attempt to resolve the matter informally before initiating formal legal proceedings, except where prohibited by law.
The party initiating the dispute shall provide written notice describing:
Notices to ByRyde shall be sent to:
ByRyde Corporation
Email: support@byryde.com
Website: https://www.byryde.com
The parties shall have thirty (30) days after receipt of the written notice to attempt to resolve the dispute.
Except for disputes excluded by applicable law or this section, any dispute, claim, or controversy arising out of or relating to this Agreement, the ByRyde platform, or services facilitated through ByRyde shall be resolved through final and binding individual arbitration rather than through litigation in court.
Arbitration shall be administered by the American Arbitration Association ("AAA”) under its applicable rules, including consumer or employment-related rules where required by the nature of the dispute and applicable law.
The Federal Arbitration Act shall govern the interpretation and enforcement of this arbitration provision to the extent applicable.
The arbitration shall be conducted by a neutral arbitrator selected in accordance with the applicable arbitration rules.
The arbitrator shall have authority to award remedies available under applicable law.
The arbitrator’s decision shall be final and binding, subject to any judicial review permitted by applicable law.
Judgment on an arbitration award may be entered in a court of competent jurisdiction.
Arbitration fees and administrative costs shall be allocated according to the applicable arbitration rules and governing law.
Nothing in this Agreement requires a Driver or Rider to pay arbitration fees or expenses that applicable law prohibits imposing on that individual.
The following disputes may be excluded from mandatory arbitration:
Nothing in this Agreement prevents either party from seeking emergency judicial relief when permitted by applicable law.
A Driver or Rider may opt out of this arbitration provision by submitting written notice within thirty (30) days after first accepting this Agreement.
The opt-out notice must:
Opt-out notices must be sent to:
Opting out of arbitration shall not, by itself, affect the individual’s eligibility to use the ByRyde platform.
This Agreement shall be governed by and interpreted in accordance with the laws of the State of Idaho, except where federal law or mandatory laws of another jurisdiction apply.
The arbitration agreement shall be governed by the Federal Arbitration Act to the extent applicable.
The dispute resolution provisions shall survive termination of the Driver or Rider’s account to the extent permitted by applicable law.
